Facing the Coronavirus (COVID-19) Pandemic Together With Our Customers

March 27, 2020

These are challenging times. As if trucking and logistics weren’t already tough enough, suddenly keeping your supply chain moving has become a daily question of “What will happen next”? Like all of you, Bennett continues to closely monitor the COVID-19 outbreak and are taking the necessary precautions to protect our employees while adhering to safety guidelines.

The health and safety of our customers, employees, contractors, drivers, agents and owner operators remains our number one priority. Our trucks remain on the road as drivers are proud to move your freight, and have been deemed essential critical infrastructure workers according to the United States government.  It is our responsibility to keep America’s freight rolling, especially during this time. The good news is, we are being successful.

Bennett owner-operators, contractors and dispatchers have been notified that customers are responding to the situation with additional hygiene measures, health screenings, and modified freight pick-up and delivery protocols. In addition, independent owner operators showing any symptoms have been advised to not accept any loads and call the Bennett Covid-19 Symptoms Reporting Hotline that we have implemented company-wide.

Additional safety measures taken by Bennett to ensure our country’s freight is moving:

  • In advance of a state or federal mandate, we mobilized our entire back-office and management teams to ensure we can function across all teams.
  • Communication platforms were bolstered to accommodate telephone and video conferencing, document sharing, and robust TMS reliability protocols.
  • All agent offices and company terminal locations are working remotely with more than 75% of employees currently working from home.
  • Leadership teams come together several times per day to discuss company-wide concerns.
  • Each business unit meets on regularly scheduled intervals to facilitate communication.
  • All sites who interact with visitors are checking temperatures before allowing access to our facilities.
  • We are encouraging all agents, company terminals, dispatchers, and Customer Care to confirm the consignee is open and prepared to receive freight before loading the truck.
  • We continue to verify consignee is open and prepared to receive until the day it is actually received.

What Can our Customers do to Help?

  • Work with us to confirm your customers and each location is open and staffed to receive the product you are shipping to them
  • If we work this from both sides, the chances of having freight stranded in the system are knocked down dramatically.
  • Understand that, even while open, many customers have reduced staff and operating hours. Delays are still likely. Be patient and work with us. We will communicate each situation, but expect it.

We pray for everyone’s safe passage through this ordeal and look forward to our new “normal” on the other side of this.

If you should need anything or wish to discuss anything not covered in this letter, please do not hesitate to contact our VP of Customer Solutions, David Carpenter. His contact information is:

David Carpenter
VP, Customer Solutions
[email protected]

Thank you for your continued partnership, and God bless.

Marcia G. Taylor, President & CEO
The Bennett Family of Companies

Related Articles

September 11, 2023

Drivers & Women of Excellence 2023 Award Winners

Today, we honor our 2023 Drivers & Women of Excellence award recipients. We value our drivers/employees and take pride in celebrating them during our annual Drivers Appreciation event. 2023 has been an extraordinary year and these women have performed with the highest levels of professionalism and represent the best in the industry. Please take a few moments to watch as Marcia Taylor, CEO of Bennett Family of Companies presents the winners with their awards in a virtual format.
Read More
May 30, 2023

Social Media Influencers at Bennett

According to Transport Topics, truck drivers are becoming social media influencers.  There are several drivers among the Bennett Family of Companies that are on various social media platforms as social media influencers in the transportation industry.  In addition, Bennett is a sponsor of Tony Justice, all-American country music artist and truck driver, who also has a considerable social media presence.  Learn more about why our drivers and Tony use social media to expand their career.
Read More
May 9, 2023

BME Drivers Share Insight with Mutha Trucker News on Today’s Freight Market

Bennett Motor Express (BME) owner-operators, Daniel and Phyllis Snow with Snow Trucking recently attended the 75 Chrome Shop’s 25th Annual Truck Show Extravaganza held on April 28-30, 2023, in Wildwood, Florida. During the show, they were approached by “Mutha Trucker News” to speak on the current state of the freight market. Since the beginning of this year, the team drivers have only been home one week. The couple shared how it is very hard to find freight and be able to make a living without putting in the extra hours out on the road in today’s market.
Read More
April 28, 2023

BHS Safety Director Shares Communication Techniques Around Risk Assessment

Safety is Priority One at the Bennett Family of Companies.  That’s why it was important for Alicia Echols, Director of Safety and Compliance with Bennett Heavy & Specialized, LLC (BHS), to be a part of the recent Truckload Carriers Association (TCA) webinar to discuss the significance of “Making Risk Reduction a Fleetwide Initiative.” During the webinar, Alicia spoke on a variety of topics including a safety culture within Bennett, communication strategies, safety initiatives and driver engagement efforts around safety.
Read More
March 29, 2023

Bennett Holds Ft. Worth Symposium Event

Bennett Family of Companies’ freight agents, field offices and company employees gathered for Bennett’s Ft. Worth Symposium held on March 9-11th at the beautiful Omni Hotel in Ft. Worth, Texas, for the second consecutive year. The weekend officially kicked off on Thursday evening with a fun-filled “Wild West” themed welcome reception. Attendees wore their favorite cowboy boots and enjoyed a night of music, drinks, food, dancing, and networking.
Read More
March 8, 2023

Bennett Celebrates 43rd Annual Symposium

Bennett Family of Companies’ freight agents, field offices and company employees gathered for Bennett’s 43rd annual Symposium held on February 3-5th at the beautiful Hilton Peachtree City Atlanta Hotel and Conference Center in Peachtree City, Georgia, for the second consecutive year.
Read More
November 4, 2022

Remember Our Fallen U.S. Veterans on Wreaths Across America Day

Wreaths Across America (WAA) is an organization that coordinates wreath laying ceremonies at more than 3,400 locations across the United States, at sea, and abroad to help remember veterans and their sacrifices. Since 2017, the Bennett Family of Companies and the Taylor Family Foundation have proudly supported WAA during the Christmas season by providing trucking and financial support for the organization.
Read More
October 20, 2022

Bennett Supports the Convoy For a Cure – Breast Cancer Awareness Month

Bennett is proud to be a sponsor of Tony Justice and his efforts to raise money for breast cancer research. Tony is a truck driver and country music artist that recently released a song, “War Paint,” dedicated to his wife and all the beautiful warriors that are battling breast cancer. All proceeds from the download of the song will benefit Susan G. Komen in the fight against breast cancer. Get your copy on iTunes today and please share the link with your friends to join us on the Convoy for a Cure!
Read More
September 13, 2022

Drivers & Women Of Excellence 2022 Award Winners

oday, we honor our 2022 Drivers & Women of Excellence award recipients. We value our drivers/employees and take pride in celebrating them during our annual Drivers Appreciation event. 2022 has been an extraordinary year and these women have performed with the highest levels of professionalism and represent the best in the industry. Please take a few moments to watch as Marcia Taylor, CEO of Bennett Family of Companies presents the winners with their awards in a virtual format.
Read More
April 7, 2022

Bennett Celebrates 42nd Annual Symposium

Bennett Family of Companies’ freight agents, field offices and company employees gathered for Bennett’s 42nd annual Symposium held on March 4-6th at the beautiful Hilton Peachtree City Atlanta Hotel and Conference Center in Peachtree City, Georgia. The weekend kicked off on Friday evening with a fun-filled Mardi Gras themed welcome reception for attendees. Guests wore their favorite carnival attire and enjoyed a night of music, drinks, cajun food, dancing, and networking. It was a wonderful night of fellowship and being back together in person for this year’s event.
Read More
March 23, 2022

Bennett Family of Companies Enjoys Atlanta Motor Speedway Race Weekend with #21 Austin Hill

With the NASCAR Xfinity Series coming to Atlanta Motor Speedway for the Nalley Cars 250 on Saturday March 19, 2022, the Bennett Family of Companies rolled out the red carpet for its favorite driver, #21 Austin Hill.
Read More
September 8, 2021

Women Drivers of Excellence 2021 Award Winners

Today, we honor our 2021 Women Drivers of Excellence award recipients. We value our drivers and take pride in celebrating them during our annual Drivers Appreciation event. 2021 has been an extraordinary year and these drivers have performed with the highest levels of professionalism and represent the best in the industry. This year, due to COVID-19, we celebrate differently than we have in past years. Please take a few moments to watch as Marcia Taylor, CEO and President of Bennett Family of Companies presents the winners with their awards in a virtual format.
Read More
May 27, 2021

Thunder for Wreaths Ride 2021

The Bennett Family of Companies and the Taylor Family Foundation hosted the Thunder for Wreaths Ride on May 15, 2021. This annual event serves to raise awareness for Wreaths Across America, an organization that honors deceased veterans during the Christmas season.  This year, Bennett partnered with local motorcycle groups and car clubs, and those participating rode in a single procession from Hampton, Georgia and finished in Americus, Georgia.
Read More
September 15, 2020

Women Drivers of Excellence 2020 Award Winners

Today, we honor our 2020 Women Drivers of Excellence award recipients. We value our drivers and take pride in celebrating them during our annual Drivers Appreciation event. 2020 has been an extraordinary year and these drivers have performed with the highest levels of professionalism and represent the best in the industry. This year, due to COVID-19, we celebrate differently than we have in past years. Please take a few moments to watch as Marcia Taylor, CEO and President of Bennett Family of Companies presents the winners with their awards in a virtual format.
Read More
August 10, 2020

Women in the Driver’s Seat Spotlight on Denise Endicott

When it comes to truck driving, “Just watch me,” is a familiar phrase to Denise Endicott, this month’s featured Women in the Driver’s Seat member. Before a career in trucking, Denise was a Legal Assistant working in Largo, FL. Denise realized that she had a passion for trucking and wanted to drive an 18-wheeler after spending over three years out on the road with a former boyfriend that was a truck driver in Bonifay, FL. During this time, she rode with him and learned everything from securing loads, handling paperwork, staying compliant with truck inspections, and getting dirty with the upkeep of the truck; during that time, Endicott states that she was “bitten by the trucking bug”, and she definitely knew that she wanted to make a career of truck driving. However, Denise’s former boyfriend did not take her seriously, and she remembers there were several times when “He told me I couldn’t do it, it was no place for a girl.” On April 4, 2014, she received her CDL and began her career in the transportation and trucking industry. She quit her job and used money from her 401k and went to truck driving school with her CDL in hand. Denise was the only female in the class and the only one with a CDL already!
Read More
15 articles

Join Our Community

Bennett Newsletter Subscription

Sign up to stay current with Bennett and Transportation Industry news. We send out a digital newsletter monthly. Unsubscribe any time.