If a company is ISO-certified, the customer can have 100% confidence that Bennett is focused on demonstrating continuous improvement by implementing the following principles into the Quality Management System:
- Customer Focus (Meeting and exceeding expectations)
- Leadership: purpose, direction and engagement
- Risk Based Process Approach, Improvement and Decision Making
Certifications serve as acknowledgement that a company complies with guidelines and requirements as well as meets the highest standards of quality, says Jodi Penn, Vice President of Quality at Bennett, who led the ISO 9001:2015 certification process.
“When a company is ISO-certified, customers are ensured that the processes presented to them are really being followed and that employees have been properly trained according to the standards we have set. Also, customers can rest assured that if there is a failure of any sort, a root cause analysis will be performed to determine the cause of the failure, a corrective action will be taken and future processes will be implemented to ensure that the failure does not happen again.”
“We are proud to have received ISO 9001:2015 designation — it provides tangible proof to our customers and stakeholders that we will be relentless in our pursuit of exceeding our customer’s expectations.”
said Billy Graham, Director of Operations with Bennett Heavy & Specialized in Joplin, MO
BHS joins three Bennett business units currently operating under ISO 9001:2015 Certified Quality Management System: Bennett On-Site Services, LLC Longview, TX Office (dba BOSS, also known as BOSS Crane & Rigging); Bennett International Transport, LLC’s New York and McDonough Offices; and Bennett International Logistics LLC’s McDonough, GA Office.
About Bennett Heavy & Specialized
Bennett Heavy and Specialized, LLC, (BHS) provides safe and secure transportation services for HAZMAT materials and other sensitive and highly secured cargo shipments. BHS serves Aerospace, Government Freight and Commercial Explosives markets offering a variety of transportation modes including van trailers, flatbed and step deck, dromedaries and more. BHS has become an industry leader through their ongoing commitment to providing the highest quality of service to its customers. Learn more about Bennett’s Heavy & Specialized division and its Ammunition and Explosives Secured Team division (AA&E) team at www.bennettheavyspecialized.com.