ISO 9001 is a set of basic business standards adopted by more than 100 countries for quality management systems. To achieve this certification, companies must demonstrate that they:
- Meet their customers’ quality requirements
- Apply all relevant regulatory requirements
- Enhance customer satisfaction
- Ensure continuous improvements in line with objectives
Certifications serve as acknowledgement that a company complies with guidelines and requirements as well as meets the highest standards of quality, says Jodi Penn, Vice President of Quality for BIG, who led the ISO 9001:2008 certification process.
“If a company is ISO-certified, the customer can have 100% confidence that the processes presented to them are really being followed and that employees have been properly trained according to the standards we have set,” Penn says. “Also, customers can rest assured that if there is a failure of any sort, a root cause analysis will be performed to determine the cause of the failure, a corrective action will be taken and future processes will be implemented to ensure that the failure does not happen again.”
BOSS adds crane, lifting and rigging services to the Bennett companies’ ever-growing list of offerings that includes trucking, drive-away, supply chain management and manufactured portable buildings. “Continuous improvement through employee and management training, along with the desire to exceed performance expectations of customers, enables BOSS to be an industry leader and ensure the longevity of our business relationships,” Penn says.
BOSS joins three Bennett business units currently operating under ISO 9001:2008 Certified Quality Management System: Bennett Motor Express, LLC’s Houston Pipe Yard; Bennett International Transport, LLC’s New York and McDonough Offices; and Bennett International Logistics LLC’s McDonough, GA Office.
About Bennett On-Site Services
Bennett On-Site Services, LLC (dba BOSS) is an affiliate of Bennett International Group that offers crane and rigging solutions and is located in Longview, Texas. McDonough-Ga.-based Bennett International Group is a woman-owned, Women’s Enterprise Business Council (WBENC) certified, diversified transportation company. Through its eight affiliated operating companies, Bennett International Group delivers integrated transportation and supply chain management solutions worldwide. For more information about Bennett International Group, visit www.bennettig.com. For more information about Bennett On-Site Services, visit www.bosscrane.com.